Platform support

Non-government schools

The following information and support materials aim to assist non-government schools in using the Insight Assessment Platform.

Teachers

For further information about a specific assessment tool, please visit: Assessment tools.

Platform manuals are available on Insight once logged in.

School technical staff

It is highly recommended that schools undertake an IT system check to ensure the school system is ready to use the Insight Assessment Platform. Refer to the ‘General technical advice’ section in the Insight Assessment Platform – Teacher Manual.

Principals and school assessment administrators

A person with the role of school assessment administrator on the Insight Assessment Platform has permissions that provide access to extra functionality on Insight, including managing rosters and whole-school data analysis and reporting.

By default, the school principal is the administrator and they are able to assign other staff as administrators.

Platform manuals are available on Insight once you have logged in.

Further support

For issues related to the Insight Assessment Platform, contact the following service desk:

• Melbourne Archdiocese Catholic schools: contact the MACs ICT Support Helpdesk at ICTSupport@macs.vic.edu.au for technical support or assessment@macs.vic.edu.au for assessment queries
• Diocese of Sale Catholic schools: contact the DOSCEL Service Desk at servicedesk@doscel.catholic.edu.au
• All other schools: contact the VCAA Insight Service Desk at insight@education.vic.gov.au